We have been appointed to deliver a new digital project for Devon County Council. We cannot share the specifics yet, but the contract is confirmed and the work is underway.
This is the kind of news we sit on for a while before saying anything publicly. Public sector clients move carefully — and rightly so. When they do appoint an agency, it is because they have looked hard at track record, process, and the ability to deliver without drama.
We have been working with organisations across Devon for over two decades. Landing a contract with one of the region's largest public bodies is a milestone worth marking, even if the details have to wait.
Why Local Authorities Choose Specialist Digital Agencies
Local councils are not short of options when it comes to digital suppliers. Large consultancies, framework incumbents, and off-the-shelf platform vendors all compete for the same budgets. So when a council looks beyond those obvious choices, it is usually because something else has caught their attention.
In our experience, that something is almost always evidence. Evidence of similar work delivered on time. Evidence of a team that communicates clearly. Evidence that the agency understands the particular constraints of public sector procurement, accessibility requirements, and stakeholder complexity.
We have built that evidence over 500-plus projects since 2001. It does not come from pitching harder — it comes from doing the work properly.
What Public Sector Digital Work Actually Involves
There is a tendency to treat government digital projects as somehow simpler than commercial ones. They rarely are. Public-facing services carry accessibility obligations under WCAG guidelines. They serve diverse audiences across wide geographic areas. They are scrutinised by elected members, communications teams, legal departments, and, eventually, the public.
Delivering in that environment requires a different kind of discipline. Timelines are fixed. Governance matters. Scope changes need proper documentation. The agency that treats a council like a startup client — moving fast, breaking things — will not last long in the public sector.
We have learned to operate within these frameworks without losing the responsiveness that makes a smaller agency worth hiring in the first place.
Clarity, Consistency, Delivery — In That Order
Those three words are not marketing copy. They describe a sequence that applies to every project we take on, regardless of sector.
Clarity comes first: both sides need to agree on what is being built, why it matters, and how success will be measured. Without that, the rest is noise.
Consistency follows: the client needs to trust that the agency turning up on week eight is the same one that showed up on week one. Enthusiasm is easy at the start of a contract. Maintaining the same standard at month four, when the interesting problems have been solved and only the detailed execution remains, is where most agencies slip.
Delivery is what you are actually hired for. Everything else is preparation.
Devon as a Base, With Reach Beyond It
Our Devon roots matter here. We are not a London agency parachuting in with a regional office on a business card. We are based in Devon, we understand the local authority landscape in the South West, and we have longstanding relationships with businesses and organisations across the county.
At the same time, our work extends well beyond the region. We operate from offices in Devon and Dubai, and our client list spans sectors from e-commerce and hospitality to education and professional services. That breadth means we bring perspective to public sector projects that a purely civic-focused supplier sometimes cannot.
When we are cleared to talk about what we have built for Devon County Council, we will publish the full case study. For now, the contract speaks for itself.
What We Can Say Right Now
If you are a public sector organisation considering a digital project — whether that is a new website, a service redesign, a content management overhaul, or a procurement-ready digital strategy — we are worth talking to.
We understand the process. We know how to scope work clearly for frameworks and direct awards. And we have the track record that procurement teams need to see before they sign anything.
Take a look at our portfolio for a sense of the range of projects we have delivered, or book a call if you have a specific brief you want to discuss. We keep those conversations straightforward.
