Social media management · from £500 a month

Social media, managed properly

Planned, written, published, replied to and reported on — by the same agency that builds your site, so it sounds like your business rather than a separate supplier guessing. Fixed monthly price, no minimum spend on top, no tie-in to a platform you do not use.

What is actually included

The same eight things at every tier. The only thing that changes between packages is how many platforms it covers — not how much work goes in.

Day to day

Account management

Your channels looked after as a whole, not a posting service bolted onto the side of them.

Before anything goes out

Content planning

A plan built around what the business actually has on — launches, seasons, quiet months — rather than posting for the sake of it.

Made, not sourced

Content creation

Static, carousel and short-form video, produced to your brand rather than pulled from a stock library.

Words

Caption & copywriting

Written by people. The caption is usually what decides whether a good image does anything.

Timing

Scheduling & publishing

Queued and posted, so nothing depends on somebody remembering on a Friday afternoon.

The bit most skip

Community management

Comments and messages answered. An account that broadcasts and never replies is usually the reason it is not working.

Growth

Audience engagement

Deliberate engagement with the accounts and conversations your customers are already in.

Monthly

Analytics & reporting

What moved, what did not, and what changes next month. Not a screenshot of the follower count.

What it costs

£500 a month for one platform, £700 for two, £900 for three. Fixed, monthly, and it covers everything on the list above. There is no separate content fee and no per-post charge.

Two honest notes. Paid advertising is not included in that figure — ad budget is yours and paid media is managed separately, because mixing the two hides what is actually working. And anything beyond three platforms, or content production on its own without the management around it, is quoted to scope after a conversation.

Which platforms those are is your call. It is priced by how many, not by which, so the useful question is where your customers already spend their time — not which network is loudest this year.

What a month looks like

Plan. What is coming up in the business, what is worth saying about it, and what the month is supposed to achieve.

Create. The posts get made — images, carousels, short-form video and the captions that carry them.

Schedule. Everything queued and published, so it goes out whether or not anyone remembers.

Engage. Comments and messages answered, and time spent in the conversations your buyers are already having.

Report. One monthly read on what worked, what did not, and what changes as a result.

Getting found, not just posting

Social on its own rarely brings people in cold. What it does is prove a business is real and active at the moment somebody is deciding — which is why it is worth doing properly and why it works best next to the other two surfaces.

The map pack is the block of businesses with the pins, and it sits above everything else on a local search. It runs mostly off your Google Business Profile rather than your website, and an active, consistent social presence is part of what makes a business look current when somebody checks.

The blue links are what your website controls, and they are winnable from anywhere regardless of where you sit.

AI answers are the newer one. When somebody asks ChatGPT or Google's AI overview for a supplier, the answer is assembled from sources that state coverage, hours and capability as clear facts rather than marketing language. Consistent naming and detail across your site and your profiles is what gets a business quoted there.

All three are handled in-house, so when something is not working there is one person to ask and no finger-pointing between suppliers. See the full service list.

Questions we get asked

How much does social media management cost?

It is priced by how many platforms you want managed: £500 a month for one, £700 for two and £900 for three. Every package includes the same work — planning, content, scheduling, community management and reporting — so the only variable is reach.

Do you create the content, or just schedule it?

Both. Content planning and creation, captions and copywriting are all part of the package, alongside scheduling and publishing. You are not expected to supply posts for us to put out.

Which platforms can you manage?

Whichever ones your customers actually use. Pricing is by the number of platforms rather than by name, so the sensible first question is where your buyers are — not which network is busiest.

Do you reply to comments and messages?

Yes. Community management, comments and direct messages, and audience engagement are included. Social that only broadcasts and never answers tends to be the reason it is not working.

How do I know whether it is working?

Monthly analytics and performance reporting, plus ongoing content performance monitoring. You get told what moved and what did not, rather than a screenshot of follower count.

Can you do this alongside a website or branding project?

Yes, and it is usually the better way round. Everything CREATE does runs under one contract, one invoice and one point of contact, so your social, site and brand are planned together rather than by three suppliers who never speak.

Tell us where your customers actually are

A short conversation is enough to work out which platforms are worth managing and which are a waste of your money. No pitch, and an honest answer if social is not the thing that will move your numbers.

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